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Bruno standing beside a service totem in the federation lobby.

The first iteration of service totens, built for integration with intranet systems.

This first iteration was all about learning the needs of a 1500+ work force in the federation of commerces headquarters.

Role: Lead Product Designer
Scope: Research · Prototyping · Visual Identity
Tools: Figma · Illustrator · Photoshop
Status: Shipped — Live

A design-system page: the Open Sans type scale and the blue and gold palette.

An imagery and iconography page: three campaign slides, the icon set, and the empty-agenda illustration.

A low-fidelity dashboard prototype, annotated with the totem’s physical dimensions and what each block is for.

Research findings: quotes from the events, complex and wellbeing managers beside the board used to map their needs.

The main components, with the events agenda shown on its own and again in place on the totem screen.

Screens for the innovation lab and the digital contact card, beside a manager’s quote about booking spaces.

The executive restaurant screen and the spaces it lists, each with a photograph of the room.

Closing notes on kiosk mode and the reachable area of the screen, beside the finished interface.

Bruno beside the installed totem, with a closing thank-you note.